Course description |
Today’s managers must deal with a myriad of leadership challenges, such as recruiting, managing turnover, training and mentoring; in addition to running a successful and profitable business. To succeed, you must develop and implement a leadership strategy that addresses these challenges and has the flexibility to adapt to different personalities and different situations. Course provides insight on how to develop effective sales associates who are aligned with the company’s culture, understanding & adjusting your leadership style based on the individual and the situation and how to harness performance strategies to ensure agents will reach their full potential.